Tuesday, February 19, 2008

Reinventing real estate: How online empowered consumers are taking charge and paying less

Homekeys Town Hall Meeting- February 19, 2008
Remarks made by Manuel J. Iraola, CEO of Homekeys
What is going on in real estate?

These are fun times for the Real Estate industry. So much is going on !

For decades, the real estate world turned in a predictable manner. And now, everyday brings the news of many start ups using technology to transform what has been a "well protected business model".

For many years,the roles of buyers, sellers and real estate professionals were fairly well defined and transactions followed a predictable path of yard signs, newspaper ads, open houses and miles of paperwork. Not anymore ! Online and empowered consumers are and will continue to change the game.

Real estate professionals now face issues similar to the ones that have transformed the
retail, personal finance and travel planning industries. As technology advances and new business models evolve, the real estate industry has begun to transform itself from providing traditional, carefully controlled “agent-centric” transactions to new “consumer-centric” practices.

What are the trends driving these changes?

The “Five Ds” that are driving change in real estate are:
1. Disruption – Over the past 10 years, the Internet has matured into a powerful platform for delivering real estate information, forever changing the interaction between buyers, sellers and real estate professionals.
2. Displacement – The popularity and acceptance of self-service and consumer direct business models is being felt by real estate professionals, who are striving to develop attractive new offerings for Web-savvy consumers.
3. Demanding consumers – You now have more real estate knowledge, tools and resources at your fingertips than ever before. More savvy consumers tend to be more independent and demanding.
4. Downward pressure - Traditional real estate commissions of 5-6 percent of a property’s sales price are facing downward pressure.
5. Developing alternatives – The real estate industry is transforming itself to provide targeted services and exciting new options that add value for consumers.


Tomorrow's topic : Disruption


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